NEW:
ALL NEW check-in flow. Customize your check-in procedures and boost revenue. You can create unique check-in flows for different unique groups in our highly customizable check-in dashboard. Most importantly you can now ask guests what their ETA is and make additional revenue from early check-in. Guests can also add everyone in their party at once, so you'll be capturing more guest info on every stay. Check-in statuses are also easily viewable and manageable in our updated reservation dashboard.
Upsell Categories - Just like with recommendations you can now cluster your upsells in specific categories so that content is easier to view and consume.
"Upsell Approved" notification, this will help operators notify vendors or team members that an upsell was approved, e.g. early check-in so they can clean the unit before other units, or drop off rental equipment, etc.
Offer "free" or more flexible upsell types that are request based, or don't require a fee.
Survey Notifications! Get notified when your guest leaves a poor review at check-in, mid-stay or checkout, so you can instantly intervene.
Local Pass - Partner with local vendors to provide discounts for guests as well as receive commissions. If a guest is In-Stay a QR code will appear so that vendors are able to scan and confirm that they are a current guest.
VRM (Vacation Resort Manager) - we're excited about our new PMS partner VRM, now available on DACK!
Fixes:
Fixed bugs with staff codes
Added push notification and SMS for completed guest verification
We continue to add new features to the web version of DACK including rebooking links, amenities and more.